7/24/2026 3:14 PM
Found Sub-Zero Appliance Repair through a Google search when I needed Water Heater repair at my place in New York, NY. Hot water had been going in and out for two days, then just stopped. Not great. I called in the morning and they got me on the schedule pretty fast.
The technician showed up on time, looked over the unit, and got right to it. No dragging things out. He explained the issue in plain English — heating element and thermostat on my Rheem water heater were both acting up — and gave me the price before starting the work. That part mattered. No weird surprises later.
What I liked most was how normal the whole visit felt. Professional, but not stiff. He had the parts with him, finished the Water Heater repair the same visit, tested everything, and made sure the water was actually heating again before leaving. Also checked for leaks and cleaned up the area around the unit, which people notice.
If you need Water Heater repair in New York, these guys are worth calling. Sub-Zero Appliance Repair was easy to reach, showed up when they said they would, and fixed the problem without turning it into an all-day thing. Since the visit, the hot water’s been steady and back to normal. I’d use them again for sure.
